FAKTOR YANG MEMPENGARUHI PENGAMBILAN KEPUTUSAN DALAM PENGGUNAAN LAYANAN KESEHATAN PADA WILAYAH KERJA PUSKESMAS TAWIRI
Abstract
Background: Health is one of the important aspects in human life that will be maintained. The effort to maintain includes the right of decision-making to use health services provided in the community. Data on access to health services and facilities shows low number of visits to these facilities and it arises the question of the reason behind the low number of access.
Objective: The purpose is to identify factors affecting the decision-making in the use of health services by the community of Hative Besar Village, Ambon-Maluku.
Method: The approach used in this study is qualitative descriptive. Data is collected through semi-structured, in-depth interview. 8 natives of Hative Besar Village, Ambon-Maluku are involved as research participants.
Result: Decision making in the use of health services by the community influenced by health-illness perception, professional services and the experience of using health care services are major factors that influence the Hative Besar village perception and later cause the emergence of factors decision in family and the cost.
Conclusion: Factors that influence the decision-making by the community of Hative Besar Village in the use of health care facilities are health-illness perception, the experience of using health care services, professional services, decision in family and the cost.
Keywords: Health, decision, community, health care
References
2. Kementerian Kesehatan RI. Profil Kesehatan Indonesia Tahun 2015. Jakarta; 2016
3. Menkes RI. Peraturan Menteri Kesehatan RI Nomor 28 Tahun 2014 tentang Pedoman Pelaksanaan Program Jaminan Kesehatan Nasional. Jakarta; 2014
4. Badan Penyelenggara Jaminan Kesehatan. Laporan Manajemen Desember 2014 sampai dengan Agustus 2015. Jakarta; 2015
5. Anggraheni N. Faktor-faktor yang Memengaruhi Pengambilan Keputusan Masyarakat untuk Memilih Jasa Pelayanan Kesehatan di Rumah Sakit PKU Muhammadiyah Simo Kabupaten Boyolali. Universitas Muhammadiyah Surakarta; 2012.
6. Supariani NND. Faktor-faktor yang Berhubungan dengan Pemanfaatan Pelayanan Kesehatan Gigi dan Mulut di Poliklinik Gigi RSUD Kabupaten Badung. Skala Husada. 2011;10:20–4.
7. Mujahidah, Darmawansyah, Amir Y. Faktor yang Berhubungan dengan Perilaku Konsumen dalam Pemanfaatan Pelayanan Kesehatan di Puskesmas Masuru. 2013. 2013;1–14.
8. Marnah, Husaini, Ilmi B. Analisis Perilaku Masyarakat dalam Pemanfaatan Pelayanan Kesehatan Peserta Program Keluarga Harapan (PKH) di Kecamatan Paminggir. Jurnal Berkala Kesehatan. 2016;2:79–88.
9. Magan H, Indra, Balqis. Faktor yang Berhubungan dengan Pemanfaatan Pelayanan Kesehatan Unit Rawat Jalan di Wilayah Puskesmas Makale. 2013;1– 10.
10. Ridintika I, Rachmani E. Beberapa Faktor yang Berhubungan dengan Pemanfaatan Pelayanan Rawat Jalan oleh Masyarakat Di Wilayah Kerja Puskesmas Ungaran. VISIKES. 2009;8:54–63.
11. Lailatul UM, Herawati YT, Witcahyo E. Faktor yang Berhubungan dengan Pemanfaatan Pelayanan Antenatal oleh Ibu Hamil di Wilayah Kerja Puskesmas Tempurejo Kabupaten Jember Tahun 2013. Jurnal Pustaka Kesehatan. 2014;2(1):58–65.
12. Napirah MR, Rahman A, Tony A. Faktor- faktor yang Berhubungan dengan Pemanfaatan Pelayanan Kesehatan di Wilayah Kerja Puskesmas Tambarana Kecamatan Poso. Jurnal Pengembangan Kota. 2016;4:29–39.
13. Sulistyorini A, Purwanta. Pemanfaatan Fasilitas Pelayanan Pemerintah dan Swasta di Kabupaten Sleman. Artikel Penelitian. Fakultas Kedokteran Universitas Gadjah Mada; 2010
14. Alfiati Y, Marwati T, Solikha. Faktor-faktor yang Memengaruhi Pemanfaatan Pelayanan Poli Obsgyn di RSUD Banjarnegara. Jurnal Kesehatan Masyarakat. 2010;4:144–239.
15. Hussein RD, Musiana. Faktor-faktor yang Berhubungan dengan Pemanfaatan Puskesmas oleh Pasien Hipertensi. Jurnal Kesehatan. 2014;5:33–9.
16. Sugiyono. Memahami Penelitian Kualitatif. Bandung: CV. Alfabeta; 2012.
17. Moleong, J. Metodologi Penelitian Kuanlitatif. Bandung: PT Remaja Rosdakarya; 2014
18. Dinas Kesehatan Maluku. Profil Kesehatan Kota Ambon 2014. DINKES Kota Ambon; 2014.
19. Nurhayanti M. Peran Tenaga Medis dalam Pelayanan Kesehatan Masyarakat di Puskesmas Pembantu Linggang Amer Kec. Linggang Bigung Kab. Kutai Barat. Jurnal. 2016;4(1):2127–40.
20. Ginting G. Hak Paten untuk Memperoleh Pelayanan Kesehatan di Rumah Sakit di Tinjau dari Hak Asasi Manusia. 2014;2(2):70–80.
21. Cahyani IF, Kurniawati T. Hubungan Pengalaman Dirawat dengan Loyalitas Pasien Rawat Inap di Bangsal Penyait Dalam RSUD Panembahan Senopati Bantul. 2015;1–12.
22. Bauk I, Kadir R, Saleh A. Hubungan Karakteristik Pasien dengan Kualitas Pelayanan : Persepsi Pasien Pelayanan Rawat Inap RSUD Majene Tahun 2013. 2013;1–12.
23. Wulandari AP, Susanti AI, Mandiri A. Gambaran Pengambilan Keputusan Saat Proses Rujukan dari Tingkat Primer ke Tingkat Sekunder di RSUD Sumedang. JSK. 2015;2(2):56–62.
24. Desni F, Wibowo TA, Rosyidah. Hubungan Pengetahuan, Sikap, Perilaku, Kepala Keluarga dengan Pengambilan Keputusan Pengobatan Tradisional di Desa Rambah Tengah Hilir Kec.Rambah Kab.Rokan Hulu, Riau. Kesehatan Masyarakat. 2011;5(3):162–232.
Articles received and published by the Media Ilmu Kesehatan are by the publication, the copyright of the article is fully transferred to the Media Ilmu Kesehatan. All operational forms such as printing, publication, and distribution of hard file journals are carried out by the Media Ilmu Kesehatan. Articles that have finished the review process and have been declared accepted by the journal manager or editor will be asked to fill out a statement of submission of copyright by the journal secretary to the main author or correspondent author. The statement of transfer of copyright is signed with a seal and sent via email to journalmik2018@gmail.com and contacted the admin of the journal to be followed up on archiving. Journal managers and editors have the right to edit the manuscript according to the provisions of the writing rules in the Media Ilmu Kesehatan.
Articles that have been declared accepted either online through the author's account on the OJS website https://ejournal.unjaya.ac.id/index.php/mik or a letter of receipt of the article (LOA), as well as those that have been published on OJS are not allowed to be published in other journals, or proceedings. The number of authors with more than one and as the main author or designated as the correspondent writer must have coordinated with members of the research team. The order of the authors submitted in the article as the author of one, two, three and so on cannot be changed when the article is published unless an error occurs in the technical operation of the journal.
